Shipping Policy
At Ophelara, we are committed to delivering your order quickly and safely across UAE.
Shipping Time
Orders are processed within 1–2 business days after purchase. Once shipped, delivery usually takes 3 to 5 business days depending on your location. In some rare cases, due to courier delays or high-demand periods, the delivery may take up to a maximum of 8 business days.
Shipping Area
We currently ship exclusively within UAE, covering all regions and cities. Please ensure your address is entered correctly at checkout to avoid any delays.
Shipping Cost
We offer free standard shipping on all orders—no hidden fees, no extra charges.
Delays & Exceptions
While we do our best to deliver on time, occasional delays may occur due to weather, holidays, or logistics disruptions. If your package has not arrived within 13 business days, please reach out with your order number so we can assist you promptly.